Heat pumps
Heat pump maintenance and warranties
What servicing a heat pump involves, what it costs, and the two warranties you should have in writing.
Short answer
A heat pump needs an annual service, typically €150 to €250, and very little else. You should get two warranties: the manufacturer's warranty on the equipment (usually 5 to 7 years, sometimes longer if registered) and the installer's workmanship warranty, in writing.
What a service covers
- Checking refrigerant pressures and for leaks (by an F gas certified technician)
- Cleaning the outdoor unit's coil and fan
- Checking the system's water pressure, filters and antifreeze
- Checking controls, settings and the hot water cylinder's safety valves
What you can do yourself
- Keep leaves, snow and plants at least 30 cm clear of the outdoor unit
- Clean the magnetic filter if your installer shows you how
- Leave settings alone once they're tuned: constant fiddling costs money
Warranties
Manufacturer warranties often depend on an annual service by an approved installer, so keep your service records. The workmanship warranty covers the installation itself: leaks, wiring, a badly sized system, and should be in writing before you pay the final stage.
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